Meet the Water, Mold & Fire Damage Experts

MacFawn Fire & Flood has been a leader in fire restoration, water damage cleanup, mold remediation and specialty cleaning in the Albany Capital Region for more than 30 years. A local, family-owned business, we’ve expanded over the years to offer expert disaster recovery services in Florida’s Tampa Bay area, as well as Media PA. In 2021, we opened our newest location in Rochdale MA to provide commercial water damage restoration in Worcester, as well was mold remediation and biohazard clean up.

From our team in the office to the first responders in the field to our licensed and insured restoration technicians, everyone at MacFawn Fire & Flood is dedicated to restoring your home or business as though it was our own. When disaster strikes, we are here for you. Call 1-877-MACFAWN for 24/7 service.

Joe MacFawn


At the start of his business in 1989, Joe hit the ground running providing the Capital Region with commercial janitorial services. Over time, his business became MacFawn Fire & Flood Restoration as we know it today, providing commercial and residential clients with property management, restoration, and disaster recovery services.

In addition to his 30+ years of expertise and experience in the restoration industry, Joe holds a Bachelor of Science in Finance and Marketing from the University of Albany SUNY School of Business, as well as vast knowledge and experience in Business Administration and Emergency Rescue.

Joe is an active member of various industry organizations including the Institute of Inspection, Cleaning and Restoration (IICRC), Restoration Industry Association (RIA), Building Owners and Managers Association (BOMA), and more. Outside of running MacFawn Restoration, Joe enjoys taking long trips on his motorcycle.

Evan MacFawn

Senior Vice President

As our Senior Vice President, Evan oversees the day-to-day operations ensuring smooth operation of the business as a whole, and seeing that Joe’s company vision comes to life. Evan attended Drexel University in Philadelphia, PA, obtaining his BSBA majoring in Finance and Management.

Following his time at Drexel, Evan worked in southern NJ as a commercial construction superintendent and assistant project manager, specializing in freezer warehouses before joining the family business full time to jump-start the Pennsylvania branch. Evan has worked on and off for the family business since he was 14 years old, initially starting out maintaining the warehouse, to field operations, to sales, to project management, and now General Manager.

Evan holds a Master Water and Fire Restorer certification from the IICRC, a Journeyman Textile Cleaner certification, and various other IICRC certifications.  He also holds NY and FL Mold Remediation license and other miscellaneous industry certifications. Outside of the office, Evan enjoys drumming, traveling with his camper, and restaurant hopping.

Joseph "CJ" Heinbach

Director of Business Development

(518) 918-4944

As our Director of Business Development, CJ is responsible for establishing and maintaining client relationships. CJ holds a BA in Public Policy and Affairs from University at Albany SUNY. In addition, CJ holds many certifications as a volunteer firefighter in his local community and has been deployed to help with relief efforts during devastating flooding in Western NY, as well as Hurricane Sandy in Long Island. Outside of the office, CJ enjoys relaxing and spending time with his wife and two young sons at their family’s home on Keuka Lake in the Finger Lakes region. He also enjoys playing softball, golf, and is an avid Miami Dolphins fan.

Colleen Mahoney

Business Development Representative

(518) 603-1530

As our Business Development Representative, Colleen focuses on developing and maintaining relationships that drive our business forward, specifically with our direct referral sources.  Colleen has experience in the insurance industry, and looks forward to helping clients through the claims process.  Outside of the office Colleen loves to garden, read and spend time hiking with her 3 dogs Bella, Max, and Libby.

Owen MacFawn


As our Estimator, Owen is responsible for providing cost calculations and determinations on what a project will cost to perform our services. In addition, Owen provides detailed break downs of emergency services performed with allotted pricing that allows our office to bill for service performed.  He has fulfilled numerous roles at MacFawn, including field technician, field supervisor and sales associate.

Owen holds a Bachelor of Science degree from Drexel University located in Philadelphia, PA. During his undergraduate studies, Owen also obtained certification in emergency services as a Firefighter and Emergency Medical Technician. Currently, Owen services MacFawn’s Pennsylvania region. In his free time, Owen serves his community as a firefighter and EMT, and enjoys staying active to maintain a fit lifestyle.

Courtney Carr

Office Manager

As our Office Manager, Courtney provides administrative support and general office operation oversight. She ensures procedures and operations are organized, and manages them accordingly. When Courtney is not at work, she enjoys being home with her husband and two children.  She is also an avid gardener and painter. 

Nick Gavin

Project Coordinator

Prior to working at MacFawn Restoration, Nick worked as Director of an apartment complex in the Capital Region where he was responsible for the oversight and management of all property operations. As MacFawn’s Project Coordinator, Nick coordinates and monitors operations and aids in additional aspects of project management ranging from cleaning, to fire and water damage, to reconstruction projects.

Outside of the office, Nick enjoys taking drives to new areas, as well as his favorites like Boston, Mystic (CT), and southern Rhode Island. He also enjoys playing softball, basketball, and is an avid Boston Redsox fan.

Dominica Williams

Sales Administrator

As our Sales Administrator, Dominica provides support to both the main office and The Business Development Department.  She handles general office tasks and assists administration in business operations, as well as establishing and nurturing client relationships with business development.  Prior to working for MacFawn, Dominica was a customer service and sales representative in pest control.  Outside of work, Dominica enjoys spending time with her daughter, traveling and making candles. 

Brendon Benack

Warehouse Manager

As MacFawn Restoration’s Warehouse Manager, Brendon supervises the Company’s warehouse and fleet. He ensures operative and organized storage of all company equipment, materials, and more, as well as ensuring that all vehicles in the MacFawn fleet are operating efficiently. Brendon brings with him an abundance of automotive maintenance skills obtained through his Automotive Technical Services degree.


Outside of work, Brendon enjoys spending time skateboarding and teaching skateboarding lessons at a local nonprofit organization. He also enjoys spending time at a local campsite, riding dirt bikes, and loves the NY Yankees.


Crew Chief

As a Crew Chief, Leah ensures all aspects of our field operations function smoothly and assists with all operations on both residential and commercial projects.  Leah has 27 years of experience in the field and is certified through the NYS Department of Labor in Mold Remediation.  Outside of work, Leah enjoys spending time outdoors and camping.  She also loves spending her free time with family. 


Crew Chief

As one of our Crew Chiefs, Joe assures smooth production of crews in the field for commercial and residential projects in all realms of the restoration industry. Joe is IICRC-accredited with a WRT certification. He also holds many years’ worth of experience in both production and team leadership from prior work experience, which includes fire and water damage restoration, mold remediation, biohazard cleanup, and material manufacturing. When not working in the field, Joe enjoys being outdoors hunting and fishing, as well as spending time with his kids.


Crew Chief

As a Crew Chief, Zack supervises job sites and the staff involved in our on-the-job operations.  He is WRT certified through IICRC and handles field work for water, fire, and mold damage.  Prior to working with MacFawn Fire & Flood Restoration, Zack responded for mitigation during catastrophe (CAT) events around the country.  Outside of work Zack enjoys fishing, drumming, cartography and gaming. 


Resident Floating Technician

Andrew is our resident floater – he “floats” in and out of many of our projects and around the warehouse. He is always willing to jump in on the action of a large loss or take a co-workers on-call shift when needed.  When not working in the field, Andrew can be found hanging around the office, most of the time at meetings when refreshments are being served.  His positive attitude is contagious and there is always a smile on his face, even knee deep in something nasty.  Andrew enjoys talking about and working on cars, skiing and going up to his families camp whenever he can. Andrew is currently studying Electrical Construction at HVCC with hopes of one day utilizing his skills to continue his legacy here with MacFawn Enterprises.

See What Our Clients Say

Mark S.

"We were very happy with the work performed by MacFawn. The project manager was a huge help in the beginning, giving us information and assessing the issue. Then, the technician who performed the actual work was really friendly, courteous, and knowledgeable. I could tell he actually cared about making sure this was all done the right way."

Weston Alexandar

"I called MacFawn last week when my basement flooded and they responded promptly; materials in hand and ready to work. They gave me a more than fair estimate of what the work would cost before they started and were in and out. They completely dried out my basement in a matter of a day or so and gave me sound advice on preventing mold growth and what to look for in the future to bypass anymore damage. I would highly recommend these folks. "

Allison Murphy

"These guys are by far the BEST in the area. I called them when I discovered my basement was full of water and they were at my house in Slingerlands in 35 minutes FLAT. Professional, courteous, knew what to do and did it quickly. After my basement was dried there were no visible signs of mold growth. They did an excellent job. I don't think I've ever had a service call show up that quickly. I would highly recommend."

Mary Becker

"My house had a great deal of damage from a storm in the capital region last year and I had NO CLUE who to call. MacFawn Fire and Flood also works with emergency storm damage apparently. A friend recommended them and once they were on the scene, everything fell into place. The owner has liaised communication with my insurance company on more than one occasion and gave me the tools I needed to stay afloat while we are out of the house during the restoration process. They were done in about 2 weeks for a job that I was initially told would take up to three months. Staff on the field are wonderful and the administrative support was second to none. I don't know what we would have done if we hadn't called these guys. There was a lot of damage that led my family into a state of panic and chaos. They helped get us out of a roach motel our insurance company placed us in and into an apartment that our insurance company paid for in full. Our lives went from being in panic to being on a stay cation while they worked on our home. I can't thank them enough for all of their support and assistance. Great crew!"

Mel Paroff

"This firm was fantastic. Their response and the quality of their work was phenomenal. I highly recommend them for any emergency service work. "

Eric Bamberg

"Literally life saving. After our home was infiltrated with toxic silica dust from a nearby construction project, MacFawn saved us. We discovered the mess after 7pm on a Friday. That night they reached out to cleaners, we had an on site quote Saturday and by sundown Sunday, our home was both clean and safe. Within a week the entire inside and outside were spotless after a window cleaning specialist came a few days after the interior clean up. The crews inside our home were kind, professional and did an excellent job!"

Elizabeth B.

"I cannot say enough about how wonderful MacFawn is. I had significant mold in my basement from a water runoff problem. CJ came very quickly, did a walk through, located the problem and told me step by step what could be done. While they could do mold remediation, the water problem that was causing it had to be dealt with. I was able to schedule an inspector and looked into estimates for a basement system. We did the mold remediation first, then the basement project. The crew of Joe, Leah, Jordan and Zach, as well as CJ and Evan, were all amazing, hardworking, punctual, professional and gracious. CJ and Evan were always on hand by text or email to answer additional questions. Evan came to my property to have a look at the project and bring the dumpster. Leah called to my attention a hole in my dryer vent, clogged with lint, that was a fire hazard, thus averting a potential tragedy. I took care of that issue immediately. After the mold project was completed, the crew picked up everything and swept my basement. No debris was left, not even in my driveway. When I had the basement system installed, those workers ran into an unforeseen problem which necessitated having three half walls of decorative brick removed. I emailed CJ about checking those areas for mold. CJ answered me within the day. No mold, fortunately. CJ and Evan actually sent Joe back out to remove some pieces of damaged wood, as well as clean and use encapsulating paint on those three areas of cinderblock, at NO additional charge. I was floored. Who does that nowadays? These individuals are a pleasure to work with, patient, professional, answered all of my questions and did a phenomenal job. They are dog-friendly, too! I felt that the information given regarding what needed to be done was accurate and honest, and their estimate was fair. There was no pressure. I am beyond grateful with the positive experience I had with MacFawn. Thank you all so much! You rock! "

Albert C.

"Great job. We had extensive insulation in the attic covered with thick dust from a very old roof replacement. Was impressed with the initial review of the problem and skill and professionalism of the staff. Also impressed with the respirators and PPE worn. The staff really took a lot of time to protect all our walls, furniture, and floors while carrying the many piles of very dusty insulation out of the home. Would definitely use this company again."