Restoration Project Manager

Restoration Project Manager

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MacFawn Fire & Flood Restoration is currently interviewing for a Restoration Project Manager to help service our customers. The Restoration Project Manager will work in both the field and office managing fire, water, mold, biohazard and cleaning projects. This opportunity is based out of the Albany NY office.

We offer on-the-job paid training, health benefits, retirement, paid vacation, response bonuses, overtime opportunities, and more! After applying, call us at (518) 785-6719 to schedule a personal interview.

Job Type: Full-time, Weekdays | Salary: $55,000 – $75,000 per year

Responsibilities

  • Uphold MacFawn’s Core Values and Standard of Care for customers.
  • Demonstrate thorough understanding of industry knowledge.
  • Oversee and manage fire, water, mold, biohazard and cleaning projects, among other projects.
  • Develop and execute scopes of work including problem solving of roadblocks under time constraints.
  • Assist and guide Crew Chiefs and Supervisors within field operations.
  • Monitor and manage budgeting, scheduling and quality control of projects.
  • Coordinate and manage field crews and subcontractors.
  • Meet and negotiate with adjusters as applicable.
  • Communicate with customers regarding projects and ensure overall client satisfaction.
  • Work in the field performing restoration and construction related tasks and services when applicable.
  • Complete scopes of work, measurements, pictures and other field notes for new and ongoing projects.
  • Assure completion and accuracy of project paperwork and documentation.
  • Manage worksite safety.
  • Compile information for and write proposals, estimates and invoices.
  • Utilize internal project management software to store and create relevant job site documentation.
  • Respond to emergency property damage calls as needed.

Qualifications

  • 5+ years of experience in managing restoration projects
  • Must hold IICRC WRT certification
  • Additional IICRC certifications preferred, but not required
  • Xactimate experience preferred, but not required
  • Ability to manage a team
  • Possess sense of urgency
  • Professional demeanor
  • Positive attitude
  • Strong work ethic
  • Exceptionally organized
  • Excellent verbal and written communication skills
  • Proficient in internet/computer applications (Encircle, Xactimate, Google Drive, Gmail, Matterport)
  • Valid Driver’s License

Benefits

  • 401(k)
  • Health insurance
  • Paid time off

Schedule

  • Monday – Friday

Supplemental Pay

  • Bonus pay

Education

  • High school or equivalent (Required)

Experience

  • Restoration: 5 years (Preferred)

Work Location

  • Multiple locations in the Albany NY Capital Region

To apply for this job please visit www.indeed.com.

See What Our Clients Say

Mark S.

"We were very happy with the work performed by MacFawn. The project manager was a huge help in the beginning, giving us information and assessing the issue. Then, the technician who performed the actual work was really friendly, courteous, and knowledgeable. I could tell he actually cared about making sure this was all done the right way."

Weston Alexandar

"I called MacFawn last week when my basement flooded and they responded promptly; materials in hand and ready to work. They gave me a more than fair estimate of what the work would cost before they started and were in and out. They completely dried out my basement in a matter of a day or so and gave me sound advice on preventing mold growth and what to look for in the future to bypass anymore damage. I would highly recommend these folks. "

Allison Murphy

"These guys are by far the BEST in the area. I called them when I discovered my basement was full of water and they were at my house in Slingerlands in 35 minutes FLAT. Professional, courteous, knew what to do and did it quickly. After my basement was dried there were no visible signs of mold growth. They did an excellent job. I don't think I've ever had a service call show up that quickly. I would highly recommend."

Mary Becker

"My house had a great deal of damage from a storm in the capital region last year and I had NO CLUE who to call. MacFawn Fire and Flood also works with emergency storm damage apparently. A friend recommended them and once they were on the scene, everything fell into place. The owner has liaised communication with my insurance company on more than one occasion and gave me the tools I needed to stay afloat while we are out of the house during the restoration process. They were done in about 2 weeks for a job that I was initially told would take up to three months. Staff on the field are wonderful and the administrative support was second to none. I don't know what we would have done if we hadn't called these guys. There was a lot of damage that led my family into a state of panic and chaos. They helped get us out of a roach motel our insurance company placed us in and into an apartment that our insurance company paid for in full. Our lives went from being in panic to being on a stay cation while they worked on our home. I can't thank them enough for all of their support and assistance. Great crew!"

Mel Paroff

"This firm was fantastic. Their response and the quality of their work was phenomenal. I highly recommend them for any emergency service work. "

Eric Bamberg

"Literally life saving. After our home was infiltrated with toxic silica dust from a nearby construction project, MacFawn saved us. We discovered the mess after 7pm on a Friday. That night they reached out to cleaners, we had an on site quote Saturday and by sundown Sunday, our home was both clean and safe. Within a week the entire inside and outside were spotless after a window cleaning specialist came a few days after the interior clean up. The crews inside our home were kind, professional and did an excellent job!"

Elizabeth B.

"I cannot say enough about how wonderful MacFawn is. I had significant mold in my basement from a water runoff problem. CJ came very quickly, did a walk through, located the problem and told me step by step what could be done. While they could do mold remediation, the water problem that was causing it had to be dealt with. I was able to schedule an inspector and looked into estimates for a basement system. We did the mold remediation first, then the basement project. The crew of Joe, Leah, Jordan and Zach, as well as CJ and Evan, were all amazing, hardworking, punctual, professional and gracious. CJ and Evan were always on hand by text or email to answer additional questions. Evan came to my property to have a look at the project and bring the dumpster. Leah called to my attention a hole in my dryer vent, clogged with lint, that was a fire hazard, thus averting a potential tragedy. I took care of that issue immediately. After the mold project was completed, the crew picked up everything and swept my basement. No debris was left, not even in my driveway. When I had the basement system installed, those workers ran into an unforeseen problem which necessitated having three half walls of decorative brick removed. I emailed CJ about checking those areas for mold. CJ answered me within the day. No mold, fortunately. CJ and Evan actually sent Joe back out to remove some pieces of damaged wood, as well as clean and use encapsulating paint on those three areas of cinderblock, at NO additional charge. I was floored. Who does that nowadays? These individuals are a pleasure to work with, patient, professional, answered all of my questions and did a phenomenal job. They are dog-friendly, too! I felt that the information given regarding what needed to be done was accurate and honest, and their estimate was fair. There was no pressure. I am beyond grateful with the positive experience I had with MacFawn. Thank you all so much! You rock! "